IIFLCapital Markets
Can a user place an order on behalf of their family accounts from the terminal if the family accounts are mapped to his ID?
No, the client cannot place the order on behalf of his family.
What is the purpose of 'Load Predefined Market Watch' if it does not open any window?
We're working to enable pre-loaded watchlists. At the moment pre-loadad watchlists feature is not available.
How to place GTC and GTD order as the same is not showing in the GTC/GTD report?
GTC and GTD are available on EXE (commodity). GTT orders will be available on mobile app and web.
OFS option is availabe but OTB was not there?
OTB is a redirection available on EXE (clients only)
The research section is not displayed in the message bar.
Research is available on the web platform, but not on the terminal. The terminal is intended for trading purposes only.
How to get the message bar in OmneNEST exe & web platform?
Drag-up the horizontal line at the bottom after double clicking it. Let us know if the query is something else.
How to squareoff from holdings tab?
Press the sell or squareoff button.
If the user forgets the transaction password then is there any option to reset the transaction password?
Transaction password will no longer be required.
Is there only 5 user defined market watchlists available in the web platform?
Yes, like mobile, only 5 watchlists will be available.
Update in excel is working on not in the exe?
This feature is not available in the OmneNest EXE. Users will have to live with it.
Where can the user find the Option chain in OmneNEST - Web/Desktop?
Web- Option chain will be available via InstaOptions by next week. EXE - Option chain will NOT be available.
There is no predefined market available in the OmneNEST and web platforms. On the web platform, only one predefined watchlist — Nifty 50 — is available.
One needs to manually create a watchlist. We're working to make pre-defined watchlists available.
Indices was not saved in the exe
Manually need to create watchlist. We're working to make pre-defined watchlists available.
Is GTT order option available on OmneNEST platform?
No, GTT order is not available on OmneNEST platform. Like TT, it is available on Mobile and web (WIP) only.
The password does not expire in 15 days on the mobile and web platforms, but it does expire in 15 days in the exe version. Is it true?
Yes, password for both are different. However, do note that if EXE is blocked, mobile and web will also be blocked. 100 wrong password attempts are allowed on EXE.
Is there no provision to reset the transaction password if the transaction password gets expired in 15 days? Forget transaction password option was not available in the exe.
Transaction password is no-longer required.
If the user disconnects with the server, does he need to re-login the exe?
Such TT-like issues are not present in the OmneNest EXE.
Share the FAQ's that can be used to resolve the issue while taking a system on remote.
Some FAQs are available in the migration doc, that can be used to resolve the issue while taking a system on remote.
Who will handle the clients query if the user is having an issue in the exe.
Escalation matrix available in migration doc.
How to check the clients position when the same is not reflected in the surveillance?
You will need a view-only terminal for this. Connect with RMS team for enabling access.