What if customer is not free when our team call?
No problem. If the initial call time is inconvenient for the customer, then respective RM must confirm the customer’s availability, and our team will schedule the Video IPV session accordingly.
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What if customer is available immediately after receiving the call?
Great! If customer can proceed right away, then customer will inform our team during the voice call, and they will promptly send a meeting link to customer’s registered email address.
How will customer know when to expect a Video IPV call?
Our team will reach out to customer via a voice call on clients registered mobile number. The call will come from our Aspect contact number, +91 1600313699, to confirm if client is/are available for the Video IPV.
What if Customer miss the Video IPV call?
It's important to be available for the scheduled call. If customer miss it, then application might be put on hold or could face rejection, as the Video IPV is a crucial part of the account opening process and modification process.
How margin call is initiated?
Margin Call – Clients are requires to maintain minimum upfront margin as described by exchange and IIFL Risk policy at end of day in approved stocks of IIFL. For unapproved stocks client need to pay 100% margin. Failing to this, clients are marked in ...
What information will customer has to confirm during the Video IPV call?
RM has to make sure customer can verify the below information • Customer full name • Customers registered mobile number and email ID • The name of customers registered bank and the last 4 digits of bank account number • Customer must show his Pan ...