RM FAQ
What is the settlement cycle for share pay in and payout?
In case client purchase or sell the shares the same is credited or debited from Client's demat / Trading account on T+1 settlement
What is CM BP ID ?
CM BP ID stands for Clearing Member Business Partner ID. IIFL Broker CM BP ID For NSE is IN559021
What is NEFT Enabled Bank A/c ?
Kindly get the clients trading a/c enabled with core banking a/c no i.e. a NEFT enabled bank a/c which would help us to directly carry the payout in clients bank account instead of the cheque payout.
What is the process to transfer funds in Only Demat A/c?
In case funds are to be transferred towards charges for a Only DP a/c same can be transferred in below mentioned bank a/c. However ensure funds are transferred from bank a/c which is mapped in clients DP a/c. Further at the time of enquiring for a ...
What is E Collect Facility ?
We currently hold E collect facility with below 2 Banks only and the details are as below: For ICICI Bank - Beneficiary Name- IIFL Securities Ltd., IFSC Code - ICIC0000106. Beneficiary Account Number - IIFLEQ followed by your Client Code. E.g. If ...
What is the process of Third Party Refund?
In case the funds are received from non mapped bank a/c from client's end and bank account cannot be mapped, in such instance the refund needs to be carried and hence we would require a request letter along with the bank supporting to carry the ...
What is the process to get the credit f cheque depsoited directly without doing CMS entry?
In the event wherein the cheque has been deposited directly in IIFL Bank account, CMS has to be made with valid supporting and only then credit should be enquired.
What is the time line for cheque clearance?
In a normal course of business, a clearing cheque generally takes 3 working days for a clearance.The credit towards a clearing cheque reflects in the beneficary bank account on next woring day EOD post the amount is debited to the remitter Bank A/c , ...
What is CMS entry ?
Post the Cheque CMS entry is made kindly check the CMS page whether the same has been accepted or rejected. If rejected, kindly refer to the reason for rejection and take corrective action and re-upload the CMS entry with valid details. While ...
How to get Credit Confirmation ?
Credit confirmation query should be raised to the CMS team with adequate information via CRM query. Ensure the CMS entry is made for the credit that has been enquired. Verify if the cms entry is reflecting in the clients ledger. For any credit ...
How to do the cheque CMS entry in the transmission case?
In case of the transmission, cheque CMS has to be made with a death certificate of the holder and CML copy/Claimant document to verify the holder who is paying the due on behalf of the client.
What is the YES Bank E Collect facility?
For any funds transferred in YES bank E collect A/c , the credit gets auto updated in the client ledger. The credit for any NEFT transaction takes approx 30-45 minutes to reflect in Beneficiary Bank A/c post the execution and IMPS/RTGS can take ...
What is the process for third Party Bank A/c updation ?
In case funds are transferred in YES bank a/c for amount greater than Rs 1,00,001/- vide non mapped bank account and later the bank account is mapped to clients KYC, Auto credit would get updated to clients ledger and there is no requirement to raise ...
What are Funds Settlement Payout Guidelines ?
Running account client will be settled on first Friday of every Quarter ( Quarterly Client) i.e. October 2022, January 2023, April 2023, July 2023 and so on. For a Monthly payout enabled client the client would get settled every month on 1st friday. ...
What is KRA
KYC Registration Agency (KRA) is an agency registered with SEBI under the Securities and Exchange Board of India [KYC (Know Your Client) Registration Agency] Regulations, 2011. The KRA will maintain KYC records of the investors centrally, on behalf ...
Is KRA mandatory for all accounts
Yes, KRA is mandatory for all categories of accounts. As per recent circular clients will be able to trade only KRA is validated.
How will I get information about KRA rejection and what is process for rectification
Activation team will send informatkon to all branches/FAN if KRA is rejected and there is dependency on clients part to provide documents. Branch/FAN needs to collect pending documents and submit to HO. Rectified documents received can be uploaded ...
Is it mandatory for all clients to link Pan with Aadhar
Pan Aadhaar linking is mandatory for all individual clients. NRI and Non Individual accounnts are not covered under this requirement.
Can we activate new account without Pan and Aadhar linking
We have made changes in all on-boarding journeys for individual and Pan which are not linked with Aadhar will not be able to open new account.
What is impact on trading if Pan and Aadhar is not linked
Effective 01st Jul,2023 exchanges will not permit trading for such clients.
What is impact on open position clients where pan aadhar linking is not done
All open position clients needs to square off position before June 30, 2023.
How to link Pan with Aadhar
Click on link and follow process to get pan number linked with Aadhaar: - https://eportal.incometax.gov.in/iec/foservices/...
What is normal TAT for Pan and Aadhar linking
Process is entirely dependent on Income Tax Dept and NSDL egovernance and normally it takes approx 5 days for successfully reflecing linked status.
What is IPV Due Diligence
In-Person Verification (IPV) is the process of verifying that the person opening the account and the original documents submitted as proof are of the same person. Hence this verification is very important from a regulatory perspective and to stop ...
Can we activate Non Individual Accounts based on scan copies of KYC and Documents
Non-individual accounts (Corporates, HUF, Trust, Partnership etc) involves lot of documentation and hence to prioritize account opening and also to reduce rejections on later stages, non individual accounts can be opened based on scan images of KYC ...
Checklist for Non Individual Accounts
Please click to download ___________ (Annexure 1)
When can new client start trading
As per recent regulatory guidelines, client is able to trade only when UCC is approved by Exchanges and KRA is validated. Already KRA verified clients will be able to trade from T+1 day if UCC is done before 5 pm on T Day and on T+2 day onwards if ...
What is family mapping for 360 reports and what benefits and conditions of Family mapping for 360 reports.
We have online facility for clients to map their family members and view consolidated portfolio 360 report. Benefits of mapping clients under single family for portfolio 360 reports are : 1. Client can view family portfolio under single tab. 2. If ...
What is process for Family Mapping for 360 Reports
Clients can follow simple steps for Family Mappings. Step 1 : Go to My Account >> Profile >> Family Mapping Step 2 : Select login id for the client which requires to be mapped to head of the family. Step 3 : After the id is selected, SMS and email ...
What is DDPI
DDPI is demat debit and pledge instructions introduced by SEBI which has replaced POA for demat debit. Below are the important points related to DDPI: � DDPI is limited to settlement and margin pledge transactions. � DDPI can be done online using ...
Can we activate POA for demat debit
You can not activate POA now for settlement and margin pledge transactions. Existing clients which already had POA mapped will continue to be valid.
DDPI for Mutual Fund
DDPI now covers Mutual Fund Redemption , buy back etc DDPI now covers all transactions including (Sell, Pledge, MF redemption and Buy Back), there is no requirement to submit Physical Additional POA.
How to Activate DDPI
New clients has option to opt for DDPI in on-boarding journey. Existing clients can opt for DDPI through Ttweb or MobileApp DDPI through online journey and Mobile App is available for Individual single holder accounts only. Physical DDPI will be ...
Which Clients are treated as Dormant?
Client who has not done any trade or transactions in last 2 years days are treated as Dormant Clients and such clients are not able to trade unless same is removed from dormancy.
How to remove clients from Dormancy
Dormant clients gets pop up messages in Ttweb or MobileApp to confirm his latest KYC details. Once client confirms latest details and click on submit button his request is accepted. Such request is then sent to exchange and depository for marking ...
When can dormant clients starts trading post raising reactivation requests?
Dormant clients can trade effectively from T + 3 days. T Day: Dormant reactivation request received. T + 1 Day: UCC in exchange is activated, and the exchange sends data to the depository for linking. T + 2 Day: End of T+1 or by T+2 confirmation from ...
What are the online modes available
Clients demographic and most of other important details can be modified online through below modes: Ttweb MobileApp Whatsapp etc
What are the modification options available in Ttweb
Below options are available in Ttweb Mobile Change Email Change Bank Update GST updation Latest Income Updation Nominee Addition Nominee Change Change Contract Note Type BNPL Activation Running Account Authorisation (Monthly/Quarterly) Segment ...
What are the modification options available in MobileApp
Below options are available in MobileApp Mobile Change Email Change Bank Update GST updation Latest Income Updation Nominee Addition Nominee Change Change Contract Note Type BNPL Activation Running Account Authorisation (Monthly/Quarterly) Segment ...
What are the modification options available in whatsapp
Below are the options availale in whatsapp Update Email ID Update Mobile Number Add Bank Account Add Nominee Details Update Address Details Segment Activations Dormant Reactivation
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