RM FAQ
How to find a name as per ITD?
To find the name as per ITD, login to incometax.gov.in/iec/foportal, click the name and then click on My Profile. ITD name is also name which is reflected in ITR copies, if ITR copy of client is available, you can enter name as per ITR copy.
Client name to be entered basis which document?
The client must enter the name as per the PAN card or ITD (Income Tax Department) in the same order. The name on the PAN card can differ from the name on the Income Tax Department (ITD).
What is the new Pan Validation Process and how it is different from earlier process?
Earlier pan validation was done automatically using pan number entered by client during on-boarding journey. We used to get all details like Clients Name, DOB, Aadhar Seeding Status etc from Protean (Pan Validation Agency)API . However as per new ...
What is ALB + AHV = Negative in BOD ?
Exchange may increase margin on portfolio level on next day BOD file which need to get clear before 10.00 A.M (Before 1st Snapshot) incase of client does not have sufficient margin to mitigate the exchange margin requirement. Failing to mitigate ...
Where to check the Status of Dematerialization request Form (DRF)?
We have enabled the facility to check the status of submitted Demat Request for conversion of physical shares into electronic mode by following the path-AAA > Reports > DRF status option.
From where we can download the Dematerialization request Form (DRF)?
We have enabled the facility to download Demat Request Form (DRF) online for both NSDL and CDSL with a unique serial number. Accordingly, you can download the same from AAA > More > Utilities > Demat Request Forms. Also, please ensure that same ...
How to Cancel/Delete Mandate in MF?
Mandate cancel/Delete only in client Login by mf.indiainfoline.com> Click on Bank & Autopay option_click on 3 dots & Delete OR Mobile App _Watch list_Mutual Fund_Manage Autopay_select Bank_click on 3 dots_Delete?
Close ended funds redemption process?
In a closed-end fund, clients cannot redeem your units till the maturity of the fund. But since they are listed on a stock exchange and trade just like a stock, clients may be able to sell their units there.You should always refer to the portfolio ...
Orders rejected due to pledge units?
Most Redemption orders are rejected because units are under Pledge, so first you will have to unpledge the units and then place redemption order in T+1 working day.
Client does not receive Redemption confirmation link?
Redemption confirmation link gets triggered only if RM/Sub broker initiated Redemption transaction. Incase of customer initiated transaction Mobile App/Website client will not get any link as customer himself/herself placing the order.
Why the SIP has not been debited?
There are different reasons for it, the common reason is that the mandate is not approved, please check the status of Login _MF Website_Auto Pay mode. However SIP may not get debited because of insufficient funds/client KYC/Aadhaar PAN not linking. ...
What is FOT in SIP registration?
FOT is First order today where the first installment of SIP gets triggered on the SIP Registration date itself. The unit allotment of the first transaction is dependent on realisation of funds in the AMC's a/c. basis of payment mode/banks the units ...
I am not able to see the Allotment status of the customer?
The allotment of units happens at AMC level on the basis of funds receipt at AMC end. Generally it takes T+1 to T+3 days to settle the funds in AMC a/c depending on the type of transaction & bank . You should always refer to a portfolio statement to ...
Why I am not able to place Redemption request for ELSS scheme?
Redemption in ELSS scheme is allowed only after completion of 3 years as per the AMC guidelines. It works on the FIFO (First In First out )basis, currently the system shows free units on the basis of this given logic for more information refer a/c ...
Client can delete the added Target Beneficiary Demat Accounts ?
Yes, Clients will also be provided an option to ‘Delete’ the already added ‘Beneficiary’ account(s) by submitting the request letter .
Registration of a Transferee account will be a One time ACTIVITY or client need to submit the same for every off market transaction ?
For every successful registration, Transferee account details would be stored as ‘Beneficiary’ under client demat account. Registration of a Transferee account will be a One time ACTIVITY & client not need to submit the request again for add same ...
Which mobile & email used for Otp Authentication for Add Target Beneficiary demat accounts.?
For OTP Authentication, Depository will generate and send an OTP on client’s mobile number and email id registered in the demat account.
Is there any process needed to follow by client post the submission of request for Addition of Target Beneficiary demat accounts to DP ?
Yes . NSDL/CDSL Depository system would send a link on the mobile number and email id registered in the client demat account for the verification of Transferee (s) account details. By clicking the said link, the client would be prompted to enter his ...
What's needed to mandatory filled -up on the Addition of Target Beneficiary demat account forms ?
While submitting the Registration Form client has to fill all the details viz. Client demat account, Target (Transferee) demat account, Target (Transferee) PAN in the registration form & need to be signed by all Account holder's .
What is the address for dispatch physical request letter of Addition of Target Beneficiary demat accounts?
Client has to submit Registration Form (format enclosed as (Annexure – NSDL) and (Annexure – CDSL), to RM / Branch or send the duly filled-in form to – IIFL Securities Limited, 701, Ackruti Centre Point, Central Road, Marol MIDC, Andheri (East), ...
How Client can add the Target Beneficiary in CDSL demat accounts ?
A. Client can Add / Register Target Demat Account as ‘Beneficiary’ through their Easi / Easiest Login. B. Otherwise, Client has to submit Registration Form (format enclosed as Annexure - CDSL) to DP for addition / registration of target demat a/c as ...
How Client can add the Target Beneficiary in NSDL demat accounts ?
A. Client shall initiate the request for addition of target beneficiary demat account(s) by submitting physical form (enclosed as Annexure) to its DP. B. Client shall login to NSDL SPEED-e Portal using password or e-token based option and click on ...
Is the Addition of Target Beneficiary demat accounts process mandatory or Optional ?
Addition of beneficiary target demat details will be mandatory and applicable for all types of OFF MARKET TRANSFER REASON CODE available in NSDL/CDSL system from January 1, 2024.
Who needs to follow the process of Addition of Target Beneficiary demat accounts ?
Addition of Target Beneficiary demat accounts process needs to follow by the client (Transferor) for Addition / Registration of Target Demat Account (Transferee) as ‘Beneficiary’.
Is the addition of Target Beneficiary demat accounts similar to add beneficiary accounts where funds are getting transferred ?
Yes, In simple analogy of banking, it is like before you do a fund transfer through RTGS/NEFT from your bank account, you need to add a beneficiary account where funds are getting transferred.
What is the meaning of Addition of Target Beneficiary in demat accounts ?
With effect from January 1, 2024, Intra-depository (i.e. within CDSL/NSDL) or Inter-depository (between the Depositories CDSL & NSDL) off-market transactions, will be considered for execution only if Demat Account of Transferee (to account where ...
What is KRA?
KYC Registration Agency (KRA) is an agency registered with SEBI under the Securities and Exchange Board of India [KYC (Know Your Client) Registration Agency] Regulations, 2011. The KRA will maintain KYC records of the investors centrally, on behalf ...
What is average TAT for KRA validation and account unfreeze?
Overall its takes approx. 7 days’ time post client submits valid KRA documents and completes mobile, email and aadhar validation.
How will I get information about KRA rejection and what is the process for rectification?
Activation team will send information to all branches/FAN if KRA is rejected and there is dependency on the client's part to provide documents. Branch/FAN needs to collect pending documents and submit them to HO. Rectified documents received can be ...
Is it mandatory for all clients to link Pan with Aadhar ?
Pan Aadhaar linking is mandatory for all individual clients. NRI and Non Individual accounts are not covered under this requirement.
Can we activate a new account without Pan and Aadhar linking?
We have made changes in all on-boarding journeys for individuals and Pan which are not linked with Aadhaar will not be able to open new accounts.
What is the impact on trading if Pan and Aadhar are not linked ?
Effective 01st Jul,2023 exchanges will not permit trading for such clients.
What is the impact on the open position of clients where pan aadhar linking is yet not done ?
All open position clients need to square off before June 30, 2023.
How to link Pan with Aadhar ?
Click on link and follow process to get pan number linked with Aadhaar: - https://eportal.incometax.gov.in/iec/foservices/�
What is normal TAT for Pan and Aadhar linking ?
Process is entirely dependent on Income Tax Dept and NSDL e-governance and normally it takes approx 5 days for successfully reflecting linked status.
What is IPV Due Diligence ?
In-Person Verification (IPV) is the process of verifying that the person opening the account and the original documents submitted as proof are of the same person. Hence this verification is very important from a regulatory perspective and to stop ...
Can we activate Non Individual Accounts based on scan copies of KYC and Documents ?
Non-individual accounts (Corporates, HUF, Trust, Partnership etc) involve a lot of documentation and hence to prioritize account opening and also to reduce rejections on later stages, non individual accounts can be opened based on scan images of KYC ...
What is the checklist for Non Individual Accounts ?
Please click to download ___________ (Annexure 1)
When can new clients start trading ?
As per recent regulatory guidelines, clients are able to trade only when UCC is approved by Exchanges and KRA is validated. Already KRA verified clients will be able to trade from T+1 day if UCC is done before 5 pm on T Day and on T+2 day onwards if ...
What is family mapping for 360 reports and what benefits and conditions of Family mapping for 360 reports ?
We have an online facility for clients to map their family members and view consolidated portfolio 360 reports. Benefits of mapping clients under single family for portfolio 360 reports are : 1. Clients can view family portfolios under a single tab. ...
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