Partner FAQ
Can I place Mutual Fund SIP request in any Mutual Fund Scheme?
Mutual Fund SIP requests can be placed in all mutual fund schemes available on BSE Star MF scheme master. Scheme Master gets updated as available in the BSE exchange. Every mutual fund scheme will have an objective, suggested investment horizon, risk ...
Can I place Mutual Fund SIP Request at any time during the day?
Yes. You may place Mutual Fund SIP Request at any time during the day and even post market hours.
How many Mutual Fund SIP Requests can I place in a day? Is there a restriction on the number of Mutual Fund Schemes in which Mutual Fund SIP can be placed by a client?
You can place multiple Mutual Fund SIP Requests in a day for different Mutual Fund Schemes or for the same Mutual Fund according to your mandate limit. Note: Mandate limit is set date wise.
When would IIFL place my Mutual Fund SIP orders?
Based on sip registration the subsequent order will get triggered however the settlement will happen on the basis of funds receipt & Exchange/AMC level.
Is there a possibility that my entire Mutual Fund SIP order may not be executed at the exchange?
Yes, processing of SIP order is subject to successful settlement of funds for the SIP amount. As IIFL Securities receives payment confirmation, all the SIPs will be executed. Hence we request our clients to maintain sufficient balance at least two ...
At what price will Mutual Fund SIP orders be placed and where it can see details for the same?
Units will be allotted at closing NAV of the scheme on the SIP date or the applicable business date & payment received date(As per the exchange TAT). If the SIP date is a non-business day. You can view the details of all successfully placed SIP ...
How do I differentiate between Mutual Fund SIP orders and lump sum orders in the order book?
Mutual Fund SIP orders and lump sum order book details are visible from 2 different reports through Mobile app(Client Login) 1.Click-Menu > MF Order History > Select Lumpsum/SIP 2.Through MF online portal > Holdings > Portfolio > Ongoing SIP > SIP ...
If client have forgotten to allocate enough funds in his bank account for Mutual Fund SIP order. Is client order is liable to be rejected?
Yes, the order will get rejected if client do not have sufficient funds in his account. Hence it is important for you to maintain the required balance in your bank account or IIFL Securities Ledger.
What are Funds Settlement Payout Guidelines ?
Running account client will be settled on first Friday of every Quarter ( Quarterly Client) i.e. October 2022, January 2023, April 2023, July 2023 and so on. For a Monthly payout enabled client the client would get settled every month on 1st friday. ...
What is the process of Stop Payment for Payout Issued through Cheque ?
Stop payment of the payout cheque should be requested only if the client's bank account is enabled with an active NEFT enabled bank account. Accordingly the stop payment is carried and payout can be processed via NEFT directly in clients mapped bank ...
How to do Payout request in case of Transmission case?
In case of the transmission the fund payout would be processed only post receipt of relevant documents. You can check the status of Payout request in AAA by raising the query under Subject Head-Account, Sub Subject Head-Funds payout-Equity/Currency, ...
How to check all segment Contract Note Reports ?
Reports are Available on AAA >> Reports >> Individual Clients >> Daily reports >> Digital Contract Note (All segment Contract Note)
How to check Bill Reports ?
Reports are Available on AAA >> Reports >> Individual Clients >> Daily reports >> Daily Bills
How to check Ledger Reports?
Reports are Available on AAA >> Reports >> Summaries >>Ledger
How to check Annual Global Report ?
Plz follow below steps for checking Annual Global Report. TT >> My Account >> Annual Global Report
How can I withdraw money from mutual fund schemes?
Investors can visit the MF portfolio section on the app or website, and initiate redemption/switch from the selected scheme(s). Through Online Portal: Login MF website>click on Mutual funds>MF dashboard>Portfolio>Select Portfolio option>Select ...
Can I get the MF redemption proceeds immediately?
Whenever redemption is initiated in a mutual fund scheme, the realization of funds to the investor is not immediate - in case of liquid funds the investor gets the funds the next business day in case of other schemes the timelines could be even ...
I want to consolidate my mutual fund holdings across platforms. How can I do that?
We have enabled a unique feature Transfer Holdings on our platforms. Investors can transfer their holdings outside IIFL Securities to IIFL Securities with changes as applicable with a single click.
What if the SIP is not debited from a savings account for a particular month, will the same be continued for next month ?
Yes the SIP for the next month will continue to be debited.
What if the SIP amount is not maintained in a savings account on the SIP date. What will be the bounce charges ?
IIFL does not charge for bounce SIP transactions. You need to check with your respective bank for the same.To avoid bank charges, client needs to maintain sufficient balance in his/her bank account before two working days, prior the sip due date.
How to confirm if the SIP mandate from the savings account has been processed or not ?
Upon completion of the mandate update process, Login to mf.indiainfoline.com> Click on Bank & Autopay option to check mandate status.
How to Redeem Mutual Fund units having POA attached with the folio?
You can redeem the Mutual Fund units, through below mentioned processes. 1. For POA enabled accounts the Mutual Fund is purchased in online mode.Login via MF website - Dashboard - Holdings - Portfolio - Click on the drop down of the Mutual Fund ...
What is the password to open MF Statement?
Clients can access the statement by using their PAN no. (upper case)as password to open the statement.
What is the process for Client Group Change ?
Kindly guide client to mail to "cs@iifl.com" from his/her registered email id mentioning his/her requirement including New Sub broker code/RM code OR Sub Partner/Relationship Manager can also raise a request in AAA help attaching the scan images of ...
How to get status of Client group change request raised by client mapped under my group Code?
Client and New Sub broker (for which mapping request raised by client) both will receive the status for raised query for group change on registered email id.
How to stop group change process in case client retained?
In case your client is retained with existing Sub broker, partner need to share client consent in AAA help under below tagging OR inform your client to mail cs team from registered mail id to stop the Group Change within Turn Around Time of 4 working ...
Can we process group change for Dormant client?
Yes, Group change can be processed even if your client is dormant .
Can we process group change for freezed client?
You need to First follow unfreeze process post which client group change request can be initiated.
Client has cleared his debit, when will negative networth amount be released?
If client has cleared his debit, negative networth amount will be released in next payout cycle.
Why for Iserve clients, only 50% brokerage is received to Partners?
Since Servicing facility not available for Iserve clients, brokerage sharing received for these clients is 50%.
How to get GST refund related to my AP?
>Login to AAA , use AAA help and select Subject Head FAN Team, Sub Subject-FAN_Payout, Third Level Drill down-GST Refund and attach the duly signed GST invoices. > The Department will update the status in the ticket accordingly. The Normal Turn ...
How to check for whichg segment FAN is registered?
>Login to AAA (https://aaa.indiainfoline.com/login) > Click on Profile icon on top right corner of Dashboard page >Select My Profile
Where can FAN check Profile details like Bank/Email id/Mobile number detail?
>Login to AAA (https://aaa.indiainfoline.com/login) > Click on Profile icon on top right corner of Dashboard page >Select My Profile
How to update contact detail of FAN?
>Login to AAA and use AAA help and ticket can be raised using below tagging: >Subject Head FAN Team, Sub Subject-FAN Modification, Third Level Drill down- FAN Email id & contact updation and attach the related Proof. The Department will update the ...
What is KRA?
KYC Registration Agency (KRA) is an agency registered with SEBI under the Securities and Exchange Board of India [KYC (Know Your Client) Registration Agency] Regulations, 2011. The KRA will maintain KYC records of the investors centrally, on behalf ...
How to update FAN multiple mobile number?
Login to AAA, use AAA help and ticket can be raised using Subject head: FAN team Sub Subject-FAN Modification and Third level-FAN Email id and Contact Updation
Is KRA mandatory for all accounts?
Yes, KRA is mandatory for all categories of accounts. As per recent circular clients will be able to trade only when KRA is validated.
What proofs are required for address change of FAN ?
Login to AAA and use AAA help and ticket can be raised using below tagging: Subject Head FAN Team, Sub Subject-FAN Modification, Third Level Drill down- FAN Address Updation and attach the related Proof. The Department will update the status in the ...
How will I get information about KRA rejection and what is the process for rectification?
Activation team will send information to all branches/FAN if KRA is rejected and there is dependency on the client's part to provide documents. Branch/FAN needs to collect pending documents and submit them to HO. Rectified documents received can be ...
How to Change FAN Trade Name (Only Individual )?
Login to AAA and use AAA help CRM and ticket can be raised using below tagging: Subject Head FAN Team, Sub Subject-FAN Modification, Third Level Drill down- FAN Address Updation and attach the related Proof and mention in subject line as Trade Name ...
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