Partner FAQ
From where we can download the Dematerialization request Form (DRF)?
We have enabled the facility to download Demat Request Form (DRF) online for both NSDL and CDSL with a unique serial number. Accordingly, you can download the same from AAA > More > Utilities > Demat Request Forms. Also, please ensure that same ...
Orders rejected due to pledge units?
Most Redemption orders are rejected because units are under Pledge, so first you will have to unpledge the units and then place redemption order in T+1 working day.
How to update/Modify Nominee details in Only MF account?
Download the Nomination Form from below URL -https://www.indiainfoline.com/core/home-page/get-download-forms , Fill the form and provide the scan copy along with the IPV & client Signature. Aadhar Copy and PAN card copy of the nominee/Nominees is/are ...
Client does not receive Redemption confirmation link?
Redemption confirmation link gets triggered only if RM/Sub broker initiated Redemption transaction. Incase of customer initiated transaction Mobile App/Website client will not get any link as customer himself/herself placing the order.
Why the SIP has not been debited?
There are different reasons for it, the common reason is that the mandate is not approved, please check the status of Login _MF Website_Auto Pay mode. However SIP may not get debited because of insufficient funds/client KYC/Aadhaar PAN not linking. ...
What is FOT in SIP registration?
FOT is First order today where the first installment of SIP gets triggered on the SIP Registration date itself. The unit allotment of the first transaction is dependent on realisation of funds in the AMC's a/c. basis of payment mode/banks the units ...
I am not able to see the Allotment status of the customer?
The allotment of units happens at AMC level on the basis of funds receipt at AMC end. Generally it takes T+1 to T+3 days to settle the funds in AMC a/c depending on the type of transaction & bank . You should always refer to a portfolio statement to ...
Why I am not able to place Redemption request for ELSS scheme?
Redemption in ELSS scheme is allowed only after completion of 3 years as per the AMC guidelines. It works on the FIFO (First In First out )basis, currently the system shows free units on the basis of this given logic for more information refer a/c ...
Is there any penal action proposed in case someone is found using CTCL from a non-approved location?
Yes, the CTCL login will get disabled immediately resulting in no fresh trades through CTCL.
Will I be able to reset my Geo Tagging in case I change my office?
Yes, with the help of Franchisee Service desk for which a ticket needs to be raised.
Will I be able to use an approved CTCL terminal from a non-approved location or home?
No, if the geo tagged location is in mismatch with the actual location. User will not be able to use the approved CTCL, one has to be at the registered address
How Geo Tagging will help to comply with SEBI guidelines?
Any movement of CTCL from the geo-tagged location will be alerted to avoid any violation of the approved CTCL regulation.
What is Geo Tagging?
Geotagging is the process of identifying locations’ GPS identifications like longitude and latitude.
Why is it important to operate CTCL (Manager Terminal) from Exchange Approved CTCL Address?
As per the regulations CTCL to be operated by authorized users from registered address only. Else the same would have to be deactivated immediately as per the regulations.
What are the SEBI guidelines on Approved CTCL?
NSE Circular Ref. No: 109/2023 - Administrative actions for terminal(s) not found at the reported location(s) is that the respective user shall not be allowed to trade from those terminals. Other disciplinary actions/penalties prescribed by Exchange ...
Client can delete the added Target Beneficiary Demat Accounts ?
Yes, Clients will also be provided an option to ‘Delete’ the already added ‘Beneficiary’ account(s) by submitting the request letter .
Registration of a Transferee account will be a One time ACTIVITY or client need to submit the same for every off market transaction ?
For every successful registration, Transferee account details would be stored as ‘Beneficiary’ under client demat account. Registration of a Transferee account will be a One time ACTIVITY & client not need to submit the request again for add same ...
Which mobile & email used for Otp Authentication for Add Target Beneficiary demat accounts.?
For OTP Authentication, Depository will generate and send an OTP on client’s mobile number and email id registered in the demat account.
Is there any process needed to follow by client post the submission of request for Addition of Target Beneficiary demat accounts to DP ?
Yes . NSDL/CDSL Depository system would send a link on the mobile number and email id registered in the client demat account for the verification of Transferee (s) account details. By clicking the said link, the client would be prompted to enter his ...
What's needed to mandatory filled -up on the Addition of Target Beneficiary demat account forms ?
While submitting the Registration Form client has to fill all the details viz. Client demat account, Target (Transferee) demat account, Target (Transferee) PAN in the registration form & need to be signed by all Account holder's .
What is the address for dispatch physical request letter of Addition of Target Beneficiary demat accounts?
Client has to submit Registration Form (format enclosed as (Annexure – NSDL) and (Annexure – CDSL), to RM / Branch or send the duly filled-in form to – IIFL Capital Services Ltd, 701, Ackruti Centre Point, Central Road, Marol MIDC, Andheri (East), ...
How Client can add the Target Beneficiary in CDSL demat accounts ?
A. Client can Add / Register Target Demat Account as ‘Beneficiary’ through their Easi / Easiest Login. B. Otherwise, Client has to submit Registration Form (format enclosed as Annexure - CDSL) to DP for addition / registration of target demat a/c as ...
How Client can add the Target Beneficiary in NSDL demat accounts ?
A. Client shall initiate the request for addition of target beneficiary demat account(s) by submitting physical form (enclosed as Annexure) to its DP. B. Client shall login to NSDL SPEED-e Portal using password or e-token based option and click on ...
Is the Addition of Target Beneficiary demat accounts process mandatory or Optional ?
Addition of beneficiary target demat details will be mandatory and applicable for all types of OFF MARKET TRANSFER REASON CODE available in NSDL/CDSL system from January 1, 2024.
Who needs to follow the process of Addition of Target Beneficiary demat accounts ?
Process need to follow by the client (Transferor) for Addition / Registration of Target Demat Account (Transferee) as ‘Beneficiary’.
Is the addition of Target Beneficiary demat accounts similar to add beneficiary accounts where funds are getting transferred ?
Yes, In simple analogy of banking, it is like before you do a fund transfer through RTGS/NEFT from your bank account, you need to add a beneficiary account where funds are getting transferred.
What is meaning of " Off Market " ?
Off-market is the instruction to transfer stocks between 2 parties without involving Exchange.
What is the meaning of Addition of Target Beneficiary in demat accounts ?
With effect from January 1, 2024, Intra-depository (i.e. within CDSL/NSDL) or Inter-depository (between the Depositories CDSL & NSDL) off-market transactions, will be considered for execution only if Demat Account of Transferee (to account where ...
How can I get my GST invoice?
> Login to AAA (https://aaa.indiainfoline.com/login >Reports>Select the GST Invoice under Others and the same can be downloaded.
What proofs are required for address change?
Below documents are required- 1.Pan card of Partner 2.Education Certificate of Partner 3.Latest address proof of Partner 4. Address change undertaking with Partner signature
How to check TAX invoice Reports ?
Reports are Available on AAA >> Reports >> Others >> GST Invoice
How to check Profit & loss/Capital & gain ?
Reports are Available on AAA >> Reports >> Individual Clients >> Trading >> Realized P&L.
How to check Portfolio Analysis Report ?
Plz follow below steps for Portfolio Analysis Report. TT >> My Account >> Portfolio >> Portfolio Analysis Report
How to check Unrealized Report ?
Reports are Available on AAA >> Reports >> Individual Clients >> Trading >> Unrealized P&L.
How to check Daily Margin Report ?
Reports are Available on AAA >> Reports >> Summaries >> Client Margin Reports.
How to check STT certificate ?
Reports are Available on AAA >> Reports >> Individual Clients >> Daily reports >> STT Certificate.
How to check Trade Details ?
Reports are Available on AAA >> Reports >> Individual Clients >> Daily reports >> Trade Listing.
How to Open Non individual Account?
>Login to https://ttweb.indiainfoline.com>>Download forms & Format Broking (Equity & Commodity Segments) & Depository Account Opening Forms ( CDSL/NSDL ) >Download Non Individual form >Non Individual Account opening checklist is already given in AOF ...
How to open Individual Account Online?
>Login to https://fankyc.iifl.in/ and start the process. >Before starting the process make sure that client related documents like, Self Photo, Address Proof, Bank Proof, ID Proof and Signature on white background is available with you.
Where can I check in which segments clients are activated to trade?
> Login to Zoho CRM and search for Client Code in ZOHO CRM > Click on Client Name > Click on Customer Profile details >You can view the Segment Status
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