Partner FAQ
How to switch back to trading account?
The client will have to visit Profile → My Details → Fund Source(TSBM) to switch the Fund Source from UPI Mandate(TSBM) to Trading Account.
How long will it take to switch back to Trading Account?
Fund Source Switch usually takes 2 to 3 days. The client will get email and SMS updates when the switch request gets approved or rejected.
My revoke mandate request failed, what could be the reason?
The reason for revoke mandate failure can be found by visiting Profile → My Details → Fund Source(TSBM)→View on the particular mandate.
How long will it take for the amount in my bank account to get unblocked after I revoke a mandate?
Mandates usually get revoked within 10 minutes.
Can I revoke all the mandates?
Yes, if the available balance after the mandate is revoked does not go below the outstanding debit balance.
Can I revoke a mandate?
Yes, if the available balance after the mandate is revoked does not go below the outstanding debit balance.
How would I know how much margin I have to trade?
The client will be able to see the margin on multiple pages: Profile → My Details → Fund Source(TSBM) Funds page on Mobile Apps
Where do I see all my mandates?
The client will have to visit Profile → My Details → Fund Source(TSBM)→ Add Mandate to view all mandates.
How long can it take to get a mandate successfully registered?
Mandates usually get registered within 10 minutes. Client can check the mandate status and other details by visiting Profile → My Details → Fund Source(TSBM).
How do I add a mandate?
The client will have to visit Profile → My Details → Fund Source(TSBM)→ Add Mandate to add a new mandate.
How would I know the status of the Fund Source switch request?
The client will have to visit Profile → My Details → Fund Source(TSBM) to see Fund Source switch request status.
Will I be able to trade while my Fund Source switch is in progress?
Yes.
Will I be able to place Intraday, Bracket Order and Cover Order while I am switching from UPI Mandate(TSBM) to Trading Account?
No.
Will I be able to place Intraday, Bracket Order and Cover Order while I am switching from Trading Account to UPI Mandate(TSBM)?
Yes.
Can I use BNPL and Margin Pledge while my Fund Source switch request is in progress?
No.
Can I use BNPL, Intraday, Bracket Order, Cover Order and Margin Pledge when UPI Mandate(TSBM) is active?
No.
How long would it take to switch the Fund Source back to Trading Account from UPI Mandate?
Fund Source Switch usually takes 2 to 3 days. The client will get email and SMS updates when the switch request gets approved or rejected.
Can I switch the Fund Source back to Trading Account from UPI Mandate?
Yes
How long will it take to switch my Fund Source to UPI Mandate?
Fund Source Switch usually takes 2 to 3 days. The client will get email and SMS updates when the switch request gets approved or rejected
How can I switch my Fund Source from Trading Account to UPI Mandate(TSBM)?
The client can switch the Fund Source from Trading Account to UPI Mandate(TSBM) from all the web, Mobile and exe applications. The client will have to go to Profile → My Details → Fund Source(TSBM) and put a switch request.
Can I use both Trading ledger and UPI Mandate and get a combined margin?
No.
Which categories of clients are allowed to register for TSBM?
A client will only be eligible for switching to TSBM if the client meets all the below requirements: Resident individuals and Hindu Undivided Families (HUFs) who settle their trades with IIFL Securities. If such a client has appointed a Custodian ...
What is difference between KRA status as “KRA Validated” and “KRA Registered”?
Client who has submitted proof of address as Aadhar has status as KRA validated post KRA validation and clients who has submitted proof of address other than Aadhar has status as KRA registered. Both KRA Validated and KRA registered status are valid.
What is status of account whose KRA is on hold/rejected?
Such accounts are in freeze mode in our system, and you can check the freeze reason through AAA. Reports > Summaries > Freeze Details
How to validate KRA?
A. To validate KRA, the client can click on the respective link below and complete the process. CVL KRA: https://validate.cvlindia.com/CVLKRAVerification_V1/ CAMS KRA: https://camskra.com/PanDetailsUpdate.aspx NDML KRA: ...
How to check the DDPI status of a client in AAA?
You can check DDPI/POA status of particular client in reports section. Go to Reports>Individual clients>Click on BOD holding under Trading >Search client code>View Report. DDPI/POA flag as "Y" or "N" can be seen under POA section.
What is the Impact of approved stock as on 31.08.2024 will be considered as non-approved stock from 01.08.2024 ?
1 IIFL category will be Z 2 Margin benefit shall be given as below on repledged stocks Month Applicable haircut From August 01, 2024 40% or VAR whichever is higher From September 01, 2024 60% or VAR whichever is higher From October 01, 2024 80% or ...
Shall we get margin on T+1 for stock bought today in MTF?
Yes, Need to authenticate by client to pledge the stock in MTF before 8:30 PM on T Day only
What happens if pan validations fail as per process?
If pan validations fail – onboarding journey will be stopped, and client must enter all valid details. Only when all details like Pan Number, Client Name, DOB and Aadhar details validated, client will be able to proceed.
How to find a name as per ITD?
To find the name as per ITD, login to incometax.gov.in/iec/foportal, click the name and then click on My Profile. ITD name is also name which is reflected in ITR copies, if ITR copy of client is available, you can enter name as per ITR copy.
On What basis client's name is updated?
The client must enter the name as per the PAN card or ITD (Income Tax Department) in the same order. The name on the PAN card can differ from the name on the Income Tax Department (ITD).
What is the new Pan Validation Process and how it is different from earlier process?
Earlier pan validation was done automatically using pan number entered by client during on-boarding journey. We used to get all details like Clients Name, DOB, Aadhar Seeding Status etc from Protean (Pan Validation Agency)API . However as per new ...
Is there any separate pan validation process used by exchanges, depository and KRA?
No, all entities use the same pan validation link of Protean/UTI which indirectly uses income tax data to validate.
What happens if pan validations fail as per process?
If pan validations fail – onboarding journey will be stopped, and client must enter all valid details. Only when all details like Pan Number, Client Name, DOB and Aadhar details validated, client will be able to proceed.
How to find a name as per ITD?
To find the name as per ITD, login to incometax.gov.in/iec/foportal, click the name and then click on My Profile. ITD name is also name which is reflected in ITR copies, if ITR copy of client is available, you can enter name as per ITR copy.
Client name to be entered basis which document for pan validation?
The client must enter the name as per the PAN card or ITD (Income Tax Department) in the same order. The name on the PAN card can differ from the name on the Income Tax Department (ITD).
What is the new Pan Validation Process and how it is different from earlier process?
Earlier pan validation was done automatically using pan number entered by client during on-boarding journey. We used to get all details like Clients Name, DOB, Aadhar Seeding Status etc from Protean (Pan Validation Agency) API. However as per new ...
Where to check client dividend report?
Dividend statement is available in the Family 360 Report in AAA. Below is the path : Reports -> Family Portfolio -> Search Client -> PL Statement Dividends. Path for clients to check directly : Login to Markets App > My reports > Family 360 Report > ...
Where to check client's all active segment detail?
Login to AAA>Dashboard>Clients>Search for client code>Click on client name>click on client details to check all active segment detail
Where to check client's Demat Redemption status in AAA?
Go to Trades>Clients>Search & Click on client code>Go to Mutual Fund >select Order Book to check status
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