Will I still need to set up TOTP if I switch devices or reinstall the app?

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• Can I still use OTP if I have set up TOTP?

  Yes, if you’ve set up TOTP but are unable to use it, you can request a regular OTP during the login process. Simply tap on “Login with OTP” if you’re facing issues with TOTP. This will allow you to authenticate using the OTP sent to your ...

• How do I reset TOTP?

  To reset your TOTP: Go to Settings in the app. Tap Reset TOTP. Complete the verification process to reset your current TOTP setup. Follow the instructions to set up a new TOTP using your code generator app.

• Is there a timeout for entering OTP or TOTP?

  Yes, OTP and TOTP codes are time-sensitive for security purposes. If the code expires, you will need to request a new OTP or generate a new TOTP code in the app.

• Will I need to enter my password daily like MPIN?

  No, once you log in, you will not need to enter your password daily. Setting up a device lock allows for quick access without re-entering your password for each session. However, you may be prompted to enter your password after restarting the app or ...

• What if I don't have a device lock set up on my phone?

  If you don't have a device lock, you can setup MPIN on the app. How to set MPIN: After OTP/TOTP verification, Device lock setup screen will be shown. On the click od 'Setup Device Lock' CTA, an option to Set Up MPIN will be shown.