Why is the contract note delayed or not delivered ?

Why is the contract note delayed or not delivered ?

The contract notes for your trades are generally processed and sent to your registered email ID within 24 hours of your trade. The time taken to process contract notes depends on when trade process files are received from the stock exchange.
So, if we experience a delay in receiving trade files from the exchange, then you will experience a delay in receiving the contract note.
Note: If you’re unable to find the contract note for an earlier date in your mailbox, you can follow the below steps to receive contract notes.

Through TT Web
1.Login to TT Web
2.Go to My Account.
3. Select Digital Contract Notes Option.
4. Select duration for which you want contract notes
5. Select segment for which you want contract notes.
5. Select exchange.
6. Select contract type.
7.Click on show button to check contract note.
8.You will able to see contract notes which you can down load.

Through Ask IIFL or Mobile App
1. Login to IIFL Mobile App & click on Ask IIFL
2. Select My Report.
3. Select Contract Notes.
4. Select segment for which you want contract notes.
5. Select duration for which you want contract notes.
6. Select Send on Email.
You will receive required contract notes on your registered Email Id.

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