Why is the contract note delayed or not delivered ?

Why is the contract note delayed or not delivered ?

The contract notes for your trades are generally processed and sent to your registered email ID within 24 hours of your trade. The time taken to process contract notes depends on when trade process files are received from the stock exchange.
So, if we experience a delay in receiving trade files from the exchange, then you will experience a delay in receiving the contract note.
Note: If you’re unable to find the contract note for an earlier date in your mailbox, you can follow the below steps to receive contract notes.

Through TT Web
1.Login to TT Web
2.Go to My Account.
3. Select Digital Contract Notes Option.
4. Select duration for which you want contract notes
5. Select segment for which you want contract notes.
5. Select exchange.
6. Select contract type.
7.Click on show button to check contract note.
8.You will able to see contract notes which you can down load.

Through Ask IIFL or Mobile App
1. Login to IIFL Mobile App & click on Ask IIFL
2. Select My Report.
3. Select Contract Notes.
4. Select segment for which you want contract notes.
5. Select duration for which you want contract notes.
6. Select Send on Email.
You will receive required contract notes on your registered Email Id.

    • Related Articles

    • What is the procedure for deactivating physical contract note?

      For conversion of Contract Note mode from Physical to Digital, request you to follow below process: Through IIFL Mobile App 1.Login to Mobile App. 2.Select My Report. 3.Select My Account > Profile > My Details 4.Select Other Details 5.Click on ...
    • What is a contract note ?

      >The contract note is the legal record of any trade made by a stockbroker on a stock exchange. It confirms the trade conducted on a specific day, on the client's behalf, performed on a stock exchange. >Contract note describes key details of a ...
    • Where client can find old Contract Note ?

      Contract notes are sent to you registered Email ID. If you are not able to find them, please follow below steps to receive old contract notes - Through TT Web 1.Login to https://ttweb.indiainfoline.com/trade 2.Go to My Account. 3. Select Digital ...
    • How client can get contract note?

      A contract note is sent to the client registered email id for all the trades done on a particular day by the end of the day. Please ask the client to check email to access the contract note. Client can also follow the below steps to receive contract ...
    • How to check all segment Contract Note Reports ?

      Reports are Available on AAA >> Reports >> Individual Clients >> Daily reports >> Digital Contract Note (All segment Contract Note)