Why client not receiving an OTP?

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• Do client need an OTP to login to IIFL Markets App?

  Client only need to use OTP once for mobile device verification before setting up Biometric. Once client have entered OTP in a device, he/she do not need to enter it again, unless he/she is trying to login to a new mobile device.

• Which mobile & email used for Otp Authentication for Add Target Beneficiary demat accounts.?

  For OTP Authentication, Depository will generate and send an OTP on client’s mobile number and email id registered in the demat account.

• How can client change password?

  Client can change password by following these steps- Through IIFL Mobile App 1. Enter Client code 2. Click on 'Forgot password' 3. Enter your client code and pan number 4. Enter the OTP 5. After entering the OTP you will get an option to set a new ...

• What happens in case you are not able to confirm the BMFD otp on time?

  If you are not able to confirm OTP by T+1 day, then stock will be moved to Client Unpaid Securities Pledgee Account (CUSPA) if your account is in debit, otherwise to your demat account if it is in credit. IIFL will reverse the funded trade, debit of ...

• Why am I receiving this communication?

  You are receiving this communication to inform you that you have been successfully onboarded on the IIFL Capital platform, with reference to the earlier communication dated 13th February 2026.