How will I get information about KRA rejection and what is the process for rectification?
Activation team will send information to all branches/FAN if KRA is rejected and there is dependency on the client's part to provide documents.
Branch/FAN needs to collect pending documents and submit them to HO.
Rectified documents received can be uploaded under below Tab of ZOHO :
Activation Modification > Freeze/Unfreeze > KRA Required