How will I get information about KRA rejection and what is the process for rectification?

How will I get information about KRA rejection and what is the process for rectification?

Activation team will send information to all branches/FAN if KRA is rejected and there is dependency on the client's part to provide documents. Branch/FAN needs to collect pending documents and submit them to HO. Rectified documents received can be uploaded under below Tab of ZOHO : Activation Modification > Freeze/Unfreeze > KRA Required