How do I reset TOTP?

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• How can I deactivate or disable TOTP?

  Currently, there is no option to deactivate or disable TOTP once it has been set up. TOTP is an essential security feature for added protection during the login process.

• How can I reset my password?

  To reset your password: Login to IIFL Markets app. Go to Settings. Tap Reset Login Password. An OTP will be sent to your registered details. After verification, you can set a new password.

• Is there a timeout for entering OTP or TOTP?

  Yes, OTP and TOTP codes are time-sensitive for security purposes. If the code expires, you will need to request a new OTP or generate a new TOTP code in the app.

• Is it mandatory to set up TOTP, or can I continue with OTP?

  TOTP is optional, you can continue using OTP for authentication if preferred.

• Will I still need to set up TOTP if I switch devices or reinstall the app?

  No, if you switch devices or reinstall the app, you don’t need to set up TOTP again.