Client SIP is rejected but still received massage that units are allotted.

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• Client has not place any SIP pause request but still received SIP pause email?

  Certain SIP's are temporary suspended by exchange due to which they will be paused as per BSE notice, you need to raise ticket if any scheme other than these with mentioned email. From AAA under Mutual Fund > SIP > Activation

• Client did not received mandate link for SIP.

  Firstly check spam email if received email is received with subject as- BSE mandate regarding mandate or client can login to mf.indiainfoline.com_ Bank & autopay and authenticate through bank & autopay option.

• Why SIP order rejected?

  There should be 30 days gap between FOT (First order today) and SIP Start date. When client place the FOT order and select the SIP start date ask them to select the date after 30days (excluding Saturday, Sunday and other Holidays)

• Mutual fund units are allotted but why still not reflecting in holding?

  Generally RTA send a feed file within T+2 days to us basis which holdings get updated, normally most of the transactions get updated on the next business day however if it is not reflecting please wait for 1 more day. If still problem persists please ...

• When can client trade the allotted shares in IPO ?

  On listing day, client can sell the allotted shares.